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Feel free to email me at hi@riteshr.au for counsuting work, and I'll get back to you.
Work Experience
Teaching Academic
Macquarie University
Feb 2025 - Present- Delivered tutorials, rebound classes and assessment marking for undergraduate and postgraduate computing courses.
- Supported students across third-year Bachelor's and first-year Master's computing subjects.
Educational Service · Solutions Designer
Macquarie University
Nov 2025 - Present- Designed and developed a web application to manage curriculum and student pathways for the Faculty of Science and Engineering (FSE).
- Gathered and analysed stakeholder requirements to redesign the faculty website, improving information architecture, navigation, and governance.
- Built detailed user journeys and stakeholder analyses to ensure full requirement coverage, and refined automated workflows using usage data and stakeholder feedback.
Solutions Architect & Business Analyst
Fineco Technologies
Jul 2020 - Present- Led architecture, product strategy, and business analysis for core FinTech platforms deployed across 14+ financial institutions, including 9 commercial banks, 3 investment banks, and 2 payment operators.
- Led design of the ISO 8583-compliant reconciliation, settlement, and dispute engine processing 5M+ transactions daily, cutting customer inquiries 98% and back-office workload 84%.
- Led product design of a high-throughput omni-channel messaging platform sustaining 10,000+ requests/second, reducing average response times 96%.
- Directed development of a centralised cash-recycler switch, replacing legacy non-compliant systems across 9 commercial bank clients.
- Led product design for an AI-powered cheque-deposit kiosk, integrating a TrOCR transformer-based handwriting-recognition pipeline to auto-extract and validate cheque fields.
- Oversaw delivery of a FHIR-compliant Electronic Health Records system enabling secure interoperability across providers.
- Co-designed a real-time trading platform managing USD 40M for 2,500+ clients, with live portfolio tracking and copy-trading features.
- Ran end-to-end business analysis: stakeholder workshops, requirements gathering, SRS and functional specifications, product roadmaps, onboarding, and launches.
Product Development Officer
Siddhartha Bank
Nov 2017 - Jul 2020- Identified operational inefficiencies across departments and built automation solutions eliminating 48+ hours of manual work daily.
- Conducted transaction and cost analysis of POS and merchant systems, reducing operational expenses 20%.
- Authored Software Requirement Specifications (SRS) and technical documentation for digital-payment initiatives, ensuring PCI DSS compliance in coordination with vendors and internal teams.